Overview

Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well as linkages with internationally reputable institutions. The University operates from the main campus in Thika with campuses in Nairobi, Mombasa, Nakuru, Eldoret and Meru, as well as Open Distance and Electronic Learning (ODEL) centres located in major towns in Kenya, Burundi, Somaliland and Uganda.

In pursuit of fulfilling the Mission and Vision of the University, the Directorate of Human Resource is mandated to facilitate and support the Mission and operations of the University by enabling it to continue attracting, developing and retaining the right number of suitably qualified staff so as to maintain the University competitive edge. MKU invites applications from suitably qualified, visionary, competent, dynamic and experienced professionals with impeccable track record to fill the position of BOOKSHOP CLERK (ONE POSITION).

Qualification

Education, Skills & Experience;

Must have:                                        

• Bachelor’s Degree in Business Management, Procurement, Supply Chain Management, Marketing, or a related field.
• Three (3) years relevant work experience in a similar role.

OR

• Diploma in Business Management, Procurement, Supply Chain Management, Marketing,
• Five (5) years relevant work experience in a similar role.

Key responsibilities also include

Key Skills & Competencies

• Knowledge of stock control and inventory management
• Ability to handle cash, receipts, and point-of-sale (POS) systems
• Computer literacy (MS Word, Excel, basic inventory systems)
• Good record-keeping and documentation skills
• Strong customer service and communication skills

Key responsibilities

Reporting to Bookshop Manager

Duties and responsibilities:

• Assisting students, faculty, and staff with book purchases and inquiries by providing tailored recommendations, answering questions on academic materials, and ensuring excellent customer service aligned with the university’s standards.
• Processing sales transactions for textbooks, stationery, and other materials efficiently using the university’s point-of-sale system, managing payments, and maintaining accurate records for auditing purposes.
• Maintaining precise inventory records for academic books and supplies by conducting regular stock audits, updating databases, coordinating with suppliers, and ensuring availability of essential learning resources.
• Organizing and displaying academic books, stationery, and other educational materials in a manner that facilitates easy access and supports the university’s learning environment and promotional activities.
• Providing general administrative support within the university bookshop by managing records, assisting in reporting, handling correspondence, and supporting daily operations to contribute to the overall efficiency of the university’s resource centres.
• Report any operational, maintenance, or security issues to the appropriate university offices.
• Perform any other duties that may be assigned by the immediate supervisor.

Requirements

How to apply:

Interested candidates to apply through the Mount Kenya online Recruitment Portal http://recruitment.mku.ac.ke on or before 21st April, 2026.

NB: All applications MUST be through the MKU recruitment online portal.

 

Notes:

• Candidates who meet the requirements should apply through the recruitment portal, and indicate their salary expectations in their attached cover letter.
• Mount Kenya University is an equal opportunity employer.
• The University does not charge any fee for the whole recruitment and selection exercise.
• Only shortlisted applicants will be contacted.

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