Overview

Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well as linkages with internationally reputable institutions. The University operates from the main campus in Thika with campuses in Nairobi, Mombasa, Nakuru, Eldoret and Meru, as well as Open Distance and Electronic Learning (ODEL) centres located in major towns in Kenya, Burundi, Somaliland and Uganda.

In pursuit of fulfilling the Mission and Vision of the University, the Directorate of Human Resource is mandated to facilitate and support the Mission and operations of the University by enabling it to continue attracting, developing and retaining the right number of suitably qualified staff so as to maintain the University competitive edge. MKU invites applications from suitably qualified, visionary, competent, dynamic and experienced professionals with impeccable track record to fill the fill the position of E-LEARNING COORDINATOR (ONE POSITION).

Qualification

Education, Skills and Experience

 Must have:

• Bachelor’s degree from a recognized institution, preferably in an ICT-related area
• Minimum of 3 years’ experience at Grade 9 and above in MKU or at a similar position in a recognized academic institution.
• ICT Certification in a relevant area of specialization
• Experience in managing or monitoring online learning in an e-learning environment will be an added advantage

                          OR

• Higher National Diploma in relevant area of specialization or a professional qualification.
• 5 years’ experience at Grade 9 and above within MKU or in a similar position in a recognized academic institution.
• ICT Certification in a relevant area of specialization
• Experience in managing or monitoring online learning in an e-learning environment will be an added advantage

Key responsibilities also include

Reporting to: Principal, ODEL

Duties and responsibilities:

• To monitor and supervise user activities in the e-learning portal; ensuring that students are engaged in appropriate e-learning activities
• To provide front line support for ODEL students including basic ICT support and response to technical queries on the e-learning platforms
• To provide front line support for tutors for all ICT based e-learning platforms
• To update the posting of syllabus and learning resources on the e-learning platforms
• To support in the technical organization and management of online examinations
• To advise and assist students to identify their learning resource needs and finding online resources through the university e-library
• To provide a high-quality level of customer service for all users on the use of the e-learning platform
• To assist in the collection of data for statistical reporting of the e-learning activities
• To participate in staff and students’ inductions in the use of the e-learning platforms
• To participate in other activities related to e-learning services
• To promote and contribute to the development of e-learning and ICT Support Services

Requirements

Candidates who meet the requirments should apply through the recruitment portal, and indicate their salary expectations in their attached cover letter.

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